In the common goal of building Da Lat into a smart city that requires people, the system must be connected by means and utilities. And of course, travel is an integral part. A smart travel application will help travelers, citizens, businesses and state management agencies to stay connected in a unified manner.
Exactly, utility
Smart tourism is a component of Smart Cities that Da Lat City is aiming to build, use information technology (IT) and communications to form tourism ecosystems and create mutual benefits. Among the three main subjects are tourists, government and businesses. In particular, with the explosion of the industrial revolution 4.0, the popularity of terminals (smart mobile devices) and the availability of IT telecommunications infrastructure, if the travel solutions through Intelligent deployment will serve the needs of information search, support tourists in the journey of a very effective travel experience. Since then, contributing to the development of high quality tourism for tourists, contributing to the sustainable economic development.
Under the cooperation agreement on the project "Building Da Lat city into a smart city" by the People's Committee of Lam Dong province and the Vietnam Posts and Telecommunications Group (VNPT), the team of engineers of VNPT has just completed deployment of smart travel solutions. Currently, this application has been deployed in 12 provinces and cities such as Ninh Binh, Phu Quoc (Kien Giang), Sa Pa (Lao Cai), Vung Tau ... and in the near future will be many cities Other, including Hanoi, Ho Chi Minh City, ...
Mr. Hoang The Dang, Director of VNPT Lam Dong IT Center, said that the application was completed after more than 18 months of research and several tests. When put into use, with the management of the Department of Culture - Sports and Tourism, it will certainly be a source of accurate information and high accuracy, so that visitors can easily look up information. desire.
With the orientation of building smart tourism for people (managers, businesses, people and tourists) as the focus, the deployment of IT applications should be based on the experience of tourists and tourists. interaction between the three objects in the smart travel ecosystem.
Accordingly, with just a few simple operations, users, especially visitors can easily look up, find information quickly and accurately. All of your visitors' information on famous places, tourist accommodation, food places ... will be answered with just one internet-enabled smartphone or click. Simple mouse - like a tour guide always accompanied by.
The "3 in 1"
One of the top priorities that the app targets is visitors. Before arriving at the tourist sites, visitors can look up complete, detailed information about the destination, create a personal schedule. In the journey to discover Dalat, travelers will be supported by smart applications on mobile devices with high interactivity, enhance the experience and discovery of visitors. At the end of the trip, visitors will have a journeys arranged, saved in a scientific and intelligent way, retain the beautiful moments in each visitor. In particular, visitors also receive notifications of new events; promotion information, discounts; new services ... to introduce friends, relatives or yourself have plans to return to Da Lat in the future.
Next, the city government will manage tourism resources such as destinations, historical sites, scenic places; continuous monitoring of festival activities, events in the province; To manage tourism business activities such as accommodation, food and drink, entertainment, transportation, comments, assessments and feelings of visitors about the province's tourism products. The government can see the overall picture of provincial tourism and have important predictions about future tourism trends in order to make the right decisions and investments.
For businesses, the opportunity to promote products and services closer to customers becomes easier, thereby showing responsibility as well as sense of branding service separately. At the same time, businesses can link to create service supply chains: transportation, accommodation, dining, shopping, ...; It opens the environment for healthy and sustainable development.
Recognized in localities that VNPT has deployed, smart travel solution is considered as an effective support tool, providing diversified and accurate information for visitors, businesses and administrators. physical.
According to the authors, the opportunities and challenges of the 4.0 industrial revolution to society in general, to the tourism industry in particular; Together with reference to successful application models of countries in the world such as Spain, Taiwan and Korea, Da Lat will be able to apply and deploy this smart travel application quickly. . Thereby, contributing to orienting the building of Da Lat into a smart city to attract and improve the satisfaction index of tourists, connecting tourism service enterprises and improving the management capacity of the agency. government.
Source: baolamdong
